Shipping policy
At Comfipal, we are committed to delivering your products quickly, safely, and reliably — so you can start enjoying your outdoor experiences without unnecessary delays.
Every order is carefully prepared and shipped with attention to detail.
Free Shipping
- Free standard shipping on all orders over $100
- Applies to standard delivery services provided by our shipping partners
Processing Time
Once your order is placed, it is sent to our fulfillment team for preparation.
- Processing time: 1–3 business days
- You will receive a shipping confirmation email with your tracking number once your order has been dispatched
Peak Periods:
During holidays or high-demand periods, processing may take up to 5 business days
Business days refer to Monday–Friday, excluding public holidays.
Estimated Delivery Times
After dispatch, estimated delivery times are:
-
USA: 4–10 business days
(Hawaii, Alaska, and military addresses may take an additional 2–4 days) - UK, Europe, Australia: 4–8 business days
- Canada: 6–10 business days
- Rest of World: 6–10 business days
Order Tracking
Once your order ships, your tracking number will be sent to your email automatically.
If you do not receive tracking details within a few days after shipping confirmation, please contact us at:
Include your order number and full name so our team can assist you quickly.
Missing, Damaged, or Incorrect Items
If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible.
Include:
- Your order number
- Clear photos of the issue
In some cases, items may be shipped separately depending on stock availability.
If there is an issue caused during fulfillment, we will resend the correct items at no extra cost.
Important Information
Delivery times are estimates and may vary due to:
- Shipping carrier workload
- Customs clearance processes
- Local logistics conditions
While delays are rare, they can occasionally occur due to factors beyond our control.
We appreciate your understanding and patience.
Our Commitment
At Comfipal, your experience matters.
Every order is carefully prepared, packaged, and shipped to ensure a smooth and reliable delivery — so you can focus on enjoying your time outdoors.